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Privacy and policy

At 24×7 Customer Care, we understand the importance of privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our home appliance services as a third-party dealer. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

We may collect various types of information from you, including but not limited to:

Contact information (name, address, phone number, email address)

Payment information for transactions

Appliance details for service purposes

Usage data when you interact with our website or services

How We Use Your Information:

We use the collected information for purposes that include:

Providing the requested home appliance services

Processing transactions and sending transaction notifications

Communicating with you about service updates, promotions, and other relevant information

Improving our services, website, and customer experience

Information Sharing:

We may share your information with third parties only in the following cases:

Service providers and partners who assist us in delivering our services

Legal obligations, such as complying with a court order or law enforcement request

Data Security:

implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking:

We may use cookies and similar tracking technologies to enhance your experience on our website and services. You can modify your browser settings to control cookies, but this might affect certain features.

Your Choices:

You can control how we use your personal information by:

Opting out of marketing communications

Updating your account information

Contacting us to request data deletion or account closure

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting on our website. Please review this policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@24x7customercare.net or 180 041 90202 .

By using our home appliance services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of the terms outlined in this policy.